When I need to quickly check my cameras because something might be happening, I don’t want to have to log in again because I was logged out by using another device. If I try to log in on the iPad (despite the small display) it logs me out of the iPhone. You can load the iPhone version on an iPad but the dimensions keep the phone dimensions so you gain nothing in screen size by using your iPad! Furthermore, and even more importantly, it seems that you can only login to your cameras on one device at a time. My last Lorex system must have used another app because I was able to use the iPad to view the cameras. It works nice on my phone but there is no iPad version, only the iPhone version.

The system itself is great and I’m happy with the cameras and other hardware so far but the Lorex Home app is disappointing. Just bought a new Lorex system at Costco because I had a prior Lorex system at my last house and liked it. Tier 1 support is friendly and they try to be very helpful but offshore communication gaps and technical knowledge depth can and should be better. LOREX areas for improvement aside from the app include: 1) configuration and product stability for configuring advanced features such as motion zones on AI cameras needs to improve and 2) Lorex Support should add email and IM support methods beside phone only. I mostly kept this review focused on the app. The NVR console and NVR web administrator interfaces are extensive and far exceed app capabilities as you would expect. Usability of the app is good for all devices and is pretty intuitive and well featured for most all of the common features you need as a system user for quick access and checking events, recordings and settings.

We have a mix of PoE IP wired cameras and WiFi cameras. If was extremely easy to setup the system overall including getting the app going. Our Fusion NVR system has been in for about 3 months (since May 2023) and overall the system has been running well and the app is very good and useful. New and happy self-installed residential Lorex system user here.

Lorex client 13 multiple windows